Patients, carers, staff and the public have been involved in redesigning community health services in Leicester, Leicestershire and Rutland.
Community health services cover a wide range of care, from supporting patients to manage long-term conditions like complex diabetes or respiratory conditions to treating those who are seriously ill with complex conditions.
Most community health care takes place in people’s homes and other out of hospital settings like GP practices. This is supported by care in the community hospitals, with teams of nurses and therapists coordinating care and working with GPs and social care professionals.
People have been involved in shaping the future service in many ways. Through one-to-one interviews, focus groups, as well as public events, people have shared their experiences and what matters most, as well as their views.
All of these insights have been captured in two reports:
An additional report was produced which examined the findings of 22 existing reports in relation to experiences of community services. This report represents the views of 4,300 people:
The three reports represent a total of 4,712 patients, staff, family carers and stakeholder insights. These rich insights are being used to shape the options and proposals to improve community services.
Click here for further information on the redesign work.