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Get involved in redesigning community health services

Clinical Commissioning Groups (CCG) in Leicester, Leicestershire and Rutland, the people who plan and buy health services, have started a conversation with people asking them about their experiences of community health services including  community nursing, intensive community support services and therapies.

Over the last three months we have been gathering people’s real experience of community services provided by Leicester Partnership NHS Trust, whether they are patients, carers, and health and care professionals. 

We would like to share with you what we have learnt so far about experiences of the service and what matters most to people.  We would also like to tell you about other work that has been happening to review community services and how all of this information is contributing and influencing our thinking about how services could look in the future. 

We will be offering many opportunities over the coming weeks for you to get involved. 

Initially we have pleasure in inviting you to attend one of six “interactive workshops’ being held around Leicester, Leicestershire and Rutland.  We do expect the events to be popular, so we would appreciate it if you could register by clicking on the link below that shows the event that you wish to attend:

 Monday 11th February 2019, 2.00pm – 4.00pm, Wycliffe Rooms, 27 George Street, Lutterworth, LE17 4ED

 Tuesday 12th February 2019, 6.00pm – 8.00pm – NSPCC National Training Centre, 3 Gilmour Close, Beaumont Leys, LE4 1EZ

Tuesday 26th February 2019, 6.00pm – 8.00pm – Rutland County Council,  Catmose House, Catmose Street, Oakham LE15 6HP

Wednesday 27th February, 6.00pm – 8.00pm - Heartwood Conference Centre, Rothley House, Coalville Business Park, Coalville, LE67 3NR

Tuesday 5th March 2019, 2.00pm - 4.00pm - Holiday Inn, 299 Leicester Road Wigston Fields, Leicester LE18 1JW

 Wednesday 6th March 2019, 2.00pm – 4.00pm, Leicestershire Voluntary Action, 9 Newarke Street, Leicester LE1 5SN

 The events are the opportunity for anyone who has an interest in getting involved in designing future community services to get involved – staff working in acute or community settings, social care staff, domiciliary care workers, GPs, care home staff, patients and family carers receiving or with an interest in community care and people working in voluntary and community organisations.  We also hope that we can welcome to the event the patients, family carers and health and care professionals who participated in the research.   

During the event we will work together with you to share our insights and hear how they resonate with you.  We will also talk through our proposals for community services and ask for your views.

The outcome of the workshops will assist the CCGs to put together a future plan of what community services should look like to ensure they are integrated with other health and care services care and improve the outcomes and health and wellbeing of patients and their family carers. 


What are community services?

Community health services cover a wide range of care, from supporting patients to manage long-term conditions like complex diabetes or respiratory conditions to treating those who are seriously ill with complex conditions.

Most community healthcare takes place in people’s homes or other out of hospital healthcare settings like GP practices. This is supported by care in community hospitals, with teams of nurses and therapists co-ordinating care and working with GPs and social care professionals.

Community health services also provide preventative and health improvement services, often working with GP practices, local councils and the community and voluntary sector.

Which services are involved?

CCGs are responsible for planning and funding local healthcare services. Under plans to transform local healthcare set out under Better Care Together, we are currently considering transformation possibilities for the following services to deliver greater levels of integrated care in or around people’s homes:

A range of services are included as part of the redesign work:

  • District nursing services – which provide home-based patients with ongoing nursing care for long-term conditions or end-of-life care, with treatments such as wound care and continence care
  • Intensive Community Support (ICS) – a ‘virtual ward’ providing healthcare services in a patient’s own home
  • Community hospital beds (including stroke beds)
  • Community physiotherapy services (not including MSK physiotherapy)
  • Community stroke rehabilitation service
  • Primary care co-ordinators – who work in hospitals to support staff to help get patients home as quickly as possible once they are ready to leave hospital