Primary care services often provide the first point of contact for patients, acting as the ‘front door’ of the NHS. Primary care includes general practice, community pharmacy, dental, and optometry (eye health) services. GPs (family doctors) have one of the highest public satisfaction ratings of any public service, at over 85%, but we know improving access to primary care services is a top priority for patients. In Leicester, Leicestershire and Rutland we have set out a strategy for how we want to improve primary care.
Our plans include:
- Setting up primary care networks (GP practices working together and with community, mental health, social care, pharmacy, hospital and voluntary services in their local area)
- Progressing schemes to extend GP practices opening during evenings and at weekends
- Supporting GP practices in their learning and sharing of ‘good practice’ to colleagues
- Supporting the recruitment and retention of primary care staff.